Privacy Policy

Privacy Policy and Personal Data Protection Notice

Last Updated: 02.06.2026

As Robenteks Endüstriyel Verimlilik Müh. San. Tic. A.Ş., we attach great importance to the privacy and security of your personal data. This Privacy Policy and Personal Data Protection Notice has been prepared to explain how and for what purposes we collect, process, store, transfer and protect the personal data of website visitors, individuals who contact us, customers, suppliers, business partners, job applicants and other third parties.

This notice has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 and relevant legislation. To the extent applicable, international data protection principles are also taken into consideration.

1. Data Controller

Your personal data is processed by the company whose information is provided below as the data controller:

Company Title: Robenteks Endüstriyel Verimlilik Müh. San. Tic. A.Ş.
Address: KOBİ OSB, 21. Cd. No:21, 41455 Dilovası / Kocaeli / TÜRKİYE
Phone: +90 (262) 646 12 95
E-mail: info@robentex.com

In this text, the terms “Robentex”, “Company”, “we”, “us” or “our” refer to Robenteks Endüstriyel Verimlilik Müh. San. Tic. A.Ş.

2. Scope of the Policy

This Privacy Policy and Personal Data Protection Notice applies to the processing of personal data belonging to website visitors, users who fill out contact forms, customers requesting quotations, business partners, suppliers, visitors, job applicants and individuals who communicate with Robentex through any channel.

This policy applies only to personal data relating to natural persons. Commercial information belonging to legal entities is not considered personal data. However, information such as the name, surname, e-mail address, phone number, position or signature of an employee, representative or authorized person of a company may be considered personal data.

3. Categories of Personal Data Processed

Depending on the nature of your interaction with Robentex, the following categories of personal data may be processed:

3.1. Identity Information

Name, surname, title, position, company name, signature information and similar identification data.

3.2. Contact Information

E-mail address, phone number, address information, company contact details and other contact information shared with us.

3.3. Customer and Request Information

Quotation requests, project requirements, product or service requests, purchasing process information, after-sales support requests, meeting notes and commercial communication records.

3.4. Transaction Security and Technical Data

IP address, device information, browser type, operating system, website visit time, page view information, cookie records, log records and similar technical data.

3.5. Marketing and Communication Preferences

Newsletter subscriptions, commercial electronic communication permissions, campaign and announcement preferences, communication permissions and feedback.

3.6. Visual and Audio Records

Photographs, video recordings and audio recordings may be processed during fairs, meetings, events, workplace visits, project shootings, video production or promotional activities.

3.7. Job Applicant Information

If you apply for a job at Robentex, we may process your name, surname, contact details, CV, education information, work experience, portfolio, references, certificates and other information you provide during the application process.

3.8. Financial and Legal Transaction Information

Contracts, quotations, orders, invoices, current account information, payment details, tax-related information and legal process data may be processed if the relevant person is a natural person or a company representative/authorized person.

4. Methods of Collecting Personal Data

Your personal data may be collected through the following methods:

Website contact forms,
Quotation and project request forms,
E-mail, phone, social media or other digital communication channels,
Face-to-face meetings, business meetings, fairs and site visits,
Contracts, quotation forms, order documents and commercial documents,
Job application forms, CVs sent by e-mail and career platforms,
Website cookies, log records and analytics tools,
Authorized public institutions, business partners, suppliers or customers.

Your personal data may be processed through automated, partially automated or physical methods.

5. Purposes of Processing Personal Data

Robentex may process your personal data for the following purposes:

Receiving and responding to requests submitted through the website,
Carrying out quotation, project, site survey, sales and after-sales support processes,
Analyzing customer needs related to robotic automation, robotic welding systems, end-of-line automation solutions and other engineering services,
Managing customer, supplier and business partner relationships,
Establishing, executing and terminating contractual processes,
Providing, developing and improving products and services,
Carrying out technical support, maintenance, service and project management processes,
Carrying out invoicing, payment, accounting and finance processes,
Fulfilling legal obligations,
Conducting internal reporting, planning and operational processes,
Carrying out occupational health and safety, facility security and information security processes,
Evaluating job applications and carrying out human resources processes,
Conducting event, fair, promotional, corporate communication and brand management activities,
Sending commercial electronic communications, newsletters, campaigns, announcements and marketing communications if your explicit consent has been obtained,
Measuring website performance, improving user experience and analyzing visitor statistics,
Responding to requests from authorized public institutions and organizations,
Protecting and exercising our legal rights in possible disputes.

6. Legal Grounds for Processing Personal Data

Your personal data is processed based on the legal grounds set forth under applicable legislation. These legal grounds may include:

Processing being expressly provided for by law,
Processing being necessary for the establishment or performance of a contract,
Processing being necessary for compliance with a legal obligation,
Processing being necessary for the establishment, exercise or protection of a right,
Processing being necessary for the legitimate interests of Robentex, provided that it does not harm the fundamental rights and freedoms of the data subject,
The personal data being made public by the data subject,
Your explicit consent.

In cases such as marketing communications, newsletter delivery, certain types of cookies and the processing of special categories of personal data, your explicit consent will be obtained where required.

7. Transfer of Personal Data

Your personal data may be shared with the following persons, institutions or parties, limited to the purposes of processing:

Authorized public institutions and organizations,
Legal advisors, financial advisors, auditors and similar professional service providers,
Software, hosting, e-mail, cloud, CRM, cybersecurity, data backup and technical infrastructure service providers,
Business partners involved in logistics, shipping, maintenance, service, supply, production and project processes,
Banks, payment institutions and financial transaction providers,
Advertising, marketing, analytics and digital communication service providers,
Social media platforms and digital advertising platforms,
Group companies, authorized dealers, distributors or project partners,
Courts, enforcement offices, mediators and official authorities.

Your personal data is transferred only to the extent necessary and in accordance with applicable legislation.

8. International Data Transfers

Some software, e-mail, hosting, cloud, analytics, advertising, CRM or digital communication services used on our website or in our business processes may operate through servers located abroad. Therefore, your personal data may be transferred abroad, limited to the purposes of processing.

International data transfers are carried out in accordance with the conditions set forth under applicable legislation, your explicit consent where required, and the necessary technical and administrative measures.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve user experience, ensure website security, measure performance, analyze visitor statistics and carry out marketing activities.

Cookies are generally categorized as follows:

9.1. Strictly Necessary Cookies

These cookies are required for the basic functions of the website to operate. Without these cookies, the website may not function properly.

9.2. Performance and Analytics Cookies

These cookies are used to understand how the website is used, measure visitor numbers, analyze page performance and improve user experience.

9.3. Functional Cookies

These cookies may be used to remember preferences such as language selection, region selection or user preferences.

9.4. Advertising and Marketing Cookies

These cookies may be used to display content, advertisements or campaigns that are more relevant to your interests. Such cookies are used based on your explicit consent where required.

You may change, delete or block your cookie preferences through your browser settings. If a cookie preference panel is available on the website, you may also manage your preferences through that panel.

Disabling cookies may cause some features of the website not to function properly.

10. Retention Period of Personal Data

Your personal data is retained for the period necessary for the purpose for which it is processed and for the legal retention periods stipulated under applicable legislation.

The following criteria are taken into account when determining retention periods:

Whether the relevant data processing purpose continues,
Whether the contractual relationship continues,
Whether there are legal obligations,
The possibility of disputes, lawsuits or audits,
Whether explicit consent has been withdrawn,
Retention periods stipulated under applicable legislation.

Personal data whose retention period has expired is deleted, destroyed or anonymized in accordance with applicable legislation.

11. Security of Personal Data

Robentex takes the necessary technical and administrative measures to prevent unlawful processing of personal data, unlawful access to personal data, and unauthorized loss, alteration or disclosure of personal data.

Within this scope, the following measures may be implemented:

Authorization matrix and access controls,
Strong password and user security practices,
Up-to-date software and security controls,
Data backup processes,
Confidentiality commitments and internal awareness activities,
Cybersecurity controls,
Keeping log records,
Physical access security,
Confidentiality and data security provisions with service providers.

However, no data transmission over the internet can be guaranteed to be completely secure. Therefore, users should also take care of the security of their own devices, e-mail accounts and passwords.

12. Rights of the Data Subject

Individuals whose personal data is processed have the following rights under applicable legislation:

To learn whether their personal data is being processed,
To request information if their personal data has been processed,
To learn the purpose of processing personal data and whether it is used in accordance with that purpose,
To know the third parties to whom personal data is transferred domestically or abroad,
To request correction of incomplete or inaccurate personal data,
To request deletion or destruction of personal data,
To request notification of correction, deletion or destruction processes to third parties to whom personal data has been transferred,
To object to any adverse result arising from the analysis of processed data exclusively through automated systems,
To request compensation in case of damage due to unlawful processing of personal data,
To exercise the right to data portability to the extent applicable,
To withdraw explicit consent in data processing activities based on explicit consent,
To lodge a complaint with the competent data protection authority.

13. How to Exercise Your Rights

You may submit your requests regarding your personal data to Robentex through the following communication channels:

E-mail: info@robentex.com
Postal Address: KOBİ OSB, 21. Cd. No:21, 41455 Dilovası / Kocaeli / TÜRKİYE
Phone: +90 (262) 646 12 95

Your application should include your name, surname, contact details, the subject of your request and information that helps us verify your identity. Depending on the nature of your request, Robentex may request additional information to verify your identity.

Your requests will be finalized within the period stipulated under applicable legislation and as soon as possible depending on the nature of the request.

14. Commercial Electronic Communications

Robentex may send you commercial electronic communications regarding products, services, events, fairs, campaigns, announcements and corporate developments. Such communications are sent in accordance with your explicit consent and applicable legislation where required.

If you do not wish to receive commercial electronic communications, you may use the opt-out methods included in the messages sent to you or contact us to withdraw your communication permission.

15. Job Applications

If you apply for a job at Robentex, your personal data shared within the scope of your application may be processed for the purposes of conducting recruitment processes, evaluating candidates, contacting you and assessing your suitability for open positions.

If your application is not successful, your personal data may be retained for a reasonable period for future suitable positions. At the end of this period, your data is deleted, destroyed or anonymized. Where a longer retention period is required, your explicit consent may be obtained.

16. Fairs, Events and Promotional Activities

Robentex may collect visual and audio records within the scope of fairs, seminars, site visits, customer meetings, project shootings, promotional videos or social media activities.

Such records may be used for corporate promotion, references, social media posts, website content, advertising, presentations and brand communication purposes. Where visual and audio records constitute personal data, the necessary information is provided and explicit consent is obtained where required under applicable legislation.

17. Third-Party Links

Our website may contain links to third-party websites, social media platforms, video platforms or map services. Robentex is not responsible for the privacy practices of third-party platforms accessed through these links.

We recommend that you review the privacy policies of third-party platforms before using them.

18. Children’s Personal Data

Robentex’s products and services are not directed at children. Our website is not designed to provide services specifically to individuals under the age of 18. In cases where the processing of personal data of individuals under the age of 18 is required, the consent of a parent or legal representative may be requested in accordance with applicable legislation.

19. Changes to the Policy

Robentex may update this Privacy Policy and Personal Data Protection Notice from time to time due to changes in legislation, updates in internal company processes, changes in technical infrastructure or the introduction of new services.

The updated policy becomes effective as of the date it is published on the website. Therefore, we recommend that you review this Privacy Policy periodically.

20. Contact

You may contact us regarding this Privacy Policy, the processing of your personal data or the exercise of your rights:

Robenteks Endüstriyel Verimlilik Müh. San. Tic. A.Ş.
Address: KOBİ OSB, 21. Cd. No:21, 41455 Dilovası / Kocaeli / TÜRKİYE
Phone: +90 (262) 646 12 95
E-mail: info@robentex.com