We Are Still Here After Installation
The value of a robotic welding cell is measured in the hours it runs. A stopped robot is stopped production.
Engineered in Türkiye, Supported Worldwide
A stopped robot is stopped production; wherever the plant is. Our engineering base in Kocaeli serves customers across Europe, the Middle East, Asia and beyond with commissioning, remote diagnostics, operator training and spare parts.
Base: Dilovası / Kocaeli, Türkiye
Service Areas
Six areas of support across the life of the system, from commissioning to modernization.
Commissioning
Eight steps from mechanical installation to site acceptance, closing with series production sign-off.
Operator Training
Your welder becomes the robot operator; no dependence on an external robot programmer is created.
Maintenance Agreements
Scheduled maintenance, calibration and safety-circuit verification; every visit closes with a report.
Remote Support
Controller, PLC and HMI are inspected over a secure link; software-related issues are solved without a site visit.
Spare Parts
A recommended parts list ships with the system; critical spares are stocked in Türkiye.
Retrofit & Modernization
Older cells with sound mechanics are renewed on the controller, software and sensor side.
Eight Steps on Site
FAT: before the system ships, it passes a full acceptance test at our facility on your real parts, so commissioning holds no surprises.
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Mechanical Installation
The cell, positioner and peripherals are installed, aligned and levelled.
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Power & Gas Connection
Power, shielding gas and compressed air are connected and earthing is checked.
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I/O Test
Signals are verified end to end: safety circuit, sensors and robot-to-power-source communication.
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Robot Calibration
TCP and workpiece coordinate systems are measured; synchronized motion with the positioner is validated.
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Parameter Fine-Tuning
Welding parameters are finalized on the actual material and section.
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Trial on Your Part
A trial weld is run on your part; bead appearance and penetration are reviewed together.
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SAT (Site Acceptance Test)
The system is tested on site against the contractual acceptance criteria and recorded.
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Series Production Sign-Off
The cell enters production; the first series run is monitored together and handover is completed.
What's Included?
Training and maintenance scope are written into the contract; the handover package ships with every system.
Operator Training
- Robot basics and safety
- Creating and editing welding programs
- Offline programming
- Parameter setting and its effect on weld quality
- Alarm handling and basic troubleshooting
- Daily and weekly maintenance
Scheduled Maintenance
- Robot calibration and TCP check
- Lubrication and brake check
- Torch and consumable check
- Gas system leak test
- Positioner and drive system check
- Safety circuit verification
- Software update
- Fume extraction filter check
- Maintenance report and recommendations
Handover Package
- Operation and maintenance manuals
- Electrical and mechanical technical file
- WPS documents
- Recommended spare parts list (1 year / 3 years)
Maintenance agreement levels (response-time commitment, spare part terms, priority service) are defined per project and stated in writing in the quotation.
Your Welder Becomes the Robot Operator
The goal is simple: the person running the system should be from your team. Training is delivered on site on your own cell, from robot basics to offline programming and daily maintenance. We do not want a customer who depends on an external robot programmer.
- Hands-on training on your own cell after installation
- Program creation, parameter setting and alarm handling
- Manuals, technical file and WPS documents are handed over
Remote Support, Spare Parts and Modernization
A secure VPN connection is used to reach the robot controller, PLC and HMI; alarm history is reviewed, parameters corrected and programs updated. The connection opens only with your approval and sessions are logged. A large share of software-related problems is solved without a site visit.
A recommended spare parts list (for one and three years) is provided with every delivery, and critical spares are stocked in Türkiye. Quoting the system serial number, the part name or code and the urgency speeds up the process.
If the robot is mechanically sound, usually yes. Controller renewal, power source replacement, adding laser scanning and adaptive welding, bringing the safety system into CE compliance, and HMI/software renewal can be done separately or together, recovering much of a current system's capability for a fraction of a new investment.
Response time depends on the maintenance agreement level and the site location; the commitment is stated in writing in the contract. Because the team is based in Türkiye, scheduling is shorter than waiting for an overseas supplier.
Operation and maintenance manuals, the electrical and mechanical technical file, WPS documents and the recommended spare parts list.
Spare Part Request
Send your request directly from here. With complete machine and part details, the quotation goes out the same day.
- Machine serial number (on the label inside the cabinet door)
- Part name, code or a photo
- Urgency: is the line down, or is this a stock top-up?
Report a Fault or Request Maintenance
Fill in the form or call us directly. Our Türkiye-based team schedules prompt field response for installed cells.